TQCI TECH FAQS

CuteFTP Version 4.X

CuteFTP is an easy and powerful application. Customers can download shareware versions of this program at www.tucows.com or www.download.com. The shareware continues to work after 30 days but it will only allow single file transfers after the 30 day expiration. You will not be able to drag & drop entire directories after 30 days without registering the software or hacking it. Just close the "nuisance screen" to use the program after 30 days.

Open CuteFTP and go through the "nuisance screen" if necessary. The top window shows session activity. The left window shows the initial local directory designated for your computer. That window defaults to the GlobalScape folder. Most people prefer to set that to their desktop. The right window shows the contents of the your ftp directory. The bottom window shows the "queue" of documents waiting to be uploaded to your ftp directory on your ISP's computer or downloaded from the ISP to your computer.

Click the FTP menu (as shown below) to open the Site Manager. <next>

The screen below is a typical Site Manager with one ftp connection named "dougstr" already setup in the boxes on the right. Click the "add site" button to create a new directory setup. Click the "edit site" button to reconfigure an already setup directory.

The main differences from Version 3.X of CuteFTP are (1) the site manager has you setup the username and ftp host address in the main site manager screen and (2) the initial local directory (default remote directory) is setup in a background screen.

Click the "new" button to setup a new directory. Click the "edit" button to reconfigure an ftp setup. The site label would best be filled with the website name. Set the appropriate "host address" as users.ispname.com. Set the username and password. This will be your standard login for the Internet and will look something like username@ispname.com.

<next: edit button>

The "edit" button will give you the following screen. You don't need to worry about the second tab. Leave the default REMOTE Directory blank. When you login to our computer system, it will point you to the right directory based upon your login. The only thing that you might want to change on this page is the Default LOCAL Directory which is the location on your home computer where you keep your web material for your personal website. <next tab>

Here is the second tab just in case you are morbidly curious. If you're not an Engineer then you probably don't want to play around with these settings. <next>

Click "OK" and then hit the connect button to login to that ftp directory. A successful logon will result in the screen below. <next>

If the site manager is correctly configured but you still can't log in with your username and password then you will need to call the web support or domain support at your ISP.

You can now upload files from your computer to the main ISP computer that will make your website available to the world on the Internet. The middle box on the left (with "My Pictures" in the sample below) is your home computer. You can click the little dropdown arrow to point to anywhere on your computer including your desktop. The middle box on the right (with "_private" in the sample below) is your web folder on the main ISP computer. You can click, hold down and drag & drop files back and forth between these two systems.