TQCI TECH FAQS

Setting Up Eudora 5 Without A Wizard

Setup Instructions:

Begin by opening Eudora 5 and clicking on the tools menu to choose "options" as pictured below.

The options window will look like this:

There are a lot of options to choose from but this tutorial will stick to the fundamentals so that you can connect to your ISP and send & receive e-mails to your friends on the internet. The options are divided into categories listed along the left-hand side of the window. Click the "getting started" category and you will see the options shown in the picture above.

Put in your "real name" as the name that you want people to see when they receive an e-mail from you. For example, you could have it say "Santa Claus" even if your e-mail address is very different.

The return address needs to be your complete e-mail address. Make sure that there aren't any extra spaces in that. The "@" part is made by pressing the shift key and the number "2" at the same time.

You incoming and outgoing mail servers will both be mail.ispname.com depending upon what the actual name of your ISP is.

The "login name" is your e-mail logon. That might be different than your general internet logon name. Also, the login is cASe seNSiTiVe so be careful to get the capitalization correct.

Here is an example. If the e-mail account is santaclause@northpole.com then the e-mail logon would be santaclaus while the mail server addresses would be mail.northpole.com.

Once you've finished the "getting started" category, click the "checking mail" category as shown below.

If you've already filled-in the getting started category then Eudora will probably already have your mail server and login name set correctly. You have a few additional options to select.

Set "check for mail every XX minutes" section for a reasonable number like 10, 20, 30 or even 60 minutes. Setting the number too low will cause your computer to spend too much time checking messages. This will decrease your computer's ability to do other things like surf the Web.

It's also a good idea to put a checkmark in the "don't check without network connection" option since you have to be connected to the internet in order to check your e-mail. If you are using a laptop and you're worried about your batteries then put another checkmark in the "don't check when using a battery" option.

Most people like to have a checkmark in the "send on check" option so that their outgoing e-mails go out whenever they check for incoming e-mails.

The "save password" option requires a decision on your part. If you save the e-mail password then you won't have to plug-in your password every time that you send or receive e-mail. On the other hand, other people could check your e-mails if you leave your computer unattended. You might not want Eudora to plug-in your password for you if you're worried about privacy. (See also the "multiple accounts & privacy" page for additional privacy options.)

Click the "incoming mail" category to get to the window shown below.

Make sure that your incoming mail server is set to POP in the top option. IMAP won't work so don't select it.

Don't put a checkmark in "leave mail on server" because this always starts to cause problems. You're downloading your e-mails to your own computer so you don't need to leave another copy on your ISP's mail server.

If you find that you are receiving e-mails that are just too big to download then select the "skip messages over" option and set it for anywhere from 500 to 1,000. (Try a lower number if you have a 28.8 or 34 kbps modem.) Note: High speed cable & DSL connections can probably handle much bigger files.

The authentication style must be "passwords" or your e-mail won't work.

Select the "sending mail" category to see the options pictured below.

The return address usually needs to match your e-mail address. This is important because many people will receive your e-mail and want to hit their "reply" button to respond to you. Their "reply" function will depend upon whether you have your correct e-mail in this box.

Don't add a domain to unqualified addresses. Just leave the second box blank.

The SMTP server will be something similar to mail.ispname.com where ispname.com matches your ISP name.

Put checkmarks in the "allow authentication," "immediate send" and "send on check" boxes for your convenience.

Scroll down the categories on the left by clicking the little black arrow at the bottom of that box. Highlight the "internet dialup" category to get to the following window.

This is an important window. It enables you to connect to your ISP so that you can send & receive e-mails. (You can't do e-mail without connecting to the internet first.)

If you are connecting to the internet through a modem and a phone line then you will need a checkmark in the top box to "have Eudora connect using dial-up networking." (You don't need this with a DSL or cable connection.)

Don't put a checkmark in the "hang-up" option unless you want Eudora to disconnect your internet connection every time that you check or send e-mail.

If you put a checkmark in "close connection on exit" then Eudora will disconnect you from the internet whenever you close Eudora's program. This can be convenient unless you're surfing the Web and doing e-mail at the same time. If so, your surfing will get disconnected by Eudora.

The "entry" is your ISP connection in your dial-up networking. Click the little black arrow to the right and you will be able to choose from any connection that is configured for your computer. For example, the picture (above) shows that I had two available connections: "MyDialUpServer" and "Sample." Your options will depend upon what you've got setup. Choose your main ISP connection.

You can also click the "new" button to setup a new dial-up connection. That is way beyond the scope of this Eudora tutorial. Go to the "setting up an internet connection" option on our home page to get those instructions.

The "only do automatic mail checks when a network connection is already established" option is important. If you put a checkmark there then Eudora will only check for e-mails whenever you are already connected to the internet. If you don't put a checkmark in that box then your computer will constantly try to connect to the internet even when you're not there. This will tie up your phone line if that is the only line that you use.

That's the basics of setting up Eudora to check a primary e-mail account. If you continue to have problems connecting then call your tech support group.