IncrediMail XE New Mail Account Setup Wizard

Related Pages: | Checking Existing Settings | Identities For Privacy |

It's fairly easy to setup IncrediMail XE to check your mail accounts. Just remember that you will also need to contact your ISP to create new mail accounts on their computers in addition to setting up your computer to go check that new account. This page will show you how to do this. 

If you already have IncrediMail setup and you just need to check the settings then use the link at the top. Otherwise, begin by opening IncrediMail. (There is probably a shortcut on your desktop to the program. If not, click the Start menu on your computer and look for IncrediMail in your programs.)

The main IncrediMail window is pictured below. Click the Tools menu at the top and choose the Accounts option. 

A new window will pop-up as shown below. It will list all of the e-mail accounts that are setup in IncrediMail. You can use this program to check a bunch of different accounts. If you have multiple accounts then click to highlight the one that you want as the "default" account. Click the "Set as Default" button and IncrediMail will assume that you want to send all messages from that account unless you tell it otherwise. 

Be sure to remove old accounts from prior ISPs. Just click to highlight them and click the Remove button on the right. This won't cause you to lose saved e-mails from the past. This will just keep your computer from trying to connect to a mail system that is no longer current for you. That causes needless errors because your computer won't know that the old accounts no longer work.

After you've removed out-of-date mail accounts, click the Add button in the top right corner.

Another window will pop-up. Choose the second option with a mouse click to select "Let me configure settings myself" then click the Next button in the bottom right corner.

Put your name in the first box. This can be a nickname and it doesn't have to match your mail address. It is what people will see when they receive a message from you. Be careful not to include your last name if you're worried about keeping that private from the people that will receive your messages.

Put your complete e-mail address in the second box. You can press the "shift" key and the number 2 at the same time to create the @ sign. Make sure that you don't have any extra spaces in there. Click the Next button when finished.

Your incoming and outgoing mail server boxes will need something like mail.ispname.com in them. Some ISPs vary this addressing. You can get your actual mail server addressing from your ISP. Click the Next button when finished.

Tip:  Try using the "Ask The Expert" link on your ISP's home page in the help section. That is the easiest way to get your mail server addresses.

The incoming mail server username will be the first part of your e-mail address. If you are santa@northpole.com then you would put santa in the box but not the @northpole.com part. You can also put in e-mail password and click the checkbox to remember that password. Don't worry that the password will look like little xxxxxs. 

If you are worried about privacy in your household then leave the password box blank. You will have to put in your password every time that you check your mail but you won't have to worry about snoopy family members being able to check your mail. (Note: Use the "Identities" options to completely keep your mail private. There is a link at the top of this page for seeing more about those options. With identities enabled, you can safely have IncrediMail remember your password for you because other members of the household won't be able to get into your profile.)

Click the Finish button but there is one more thing that you need to do. We cover that next. 

Click OK but we're still not finished.

You still have one last thing that you need to do. Click to highlight your new mail account in the box below. Click the Properties button and setup SMTP authentication on your computer. It's easy. We will cover this next.

Click on the servers tab to see the options below. You need a checkmark in the very last option for "My server requires authentication." Click to put a checkmark in that box then click the Settings button and plug-in your mail username and password in the pop-up box.

Warning: Do not put a checkmark in "Log on using Secure Password Authentication" because that will prevent you from using your e-mail.

Be sure to click a black dot into the "Log on using" option so that you can put in your e-mail username and password. Once again, don't put a checkmark in the last box for "Log on using Secure Password Authentication" because that would disable your e-mail. Click OK when finished.

Click OK and return to the main window of IncrediMail to send and receive e-mail. Don't forget that you won't be able to send & receive e-mail unless you've got a phone line plugged into your computer and you've already connected to the Internet.